DIRECT ANSWER
Choose the shortest path from installation to a verified attributed action.
UTM Contact Attribution help and setup.
Start here
Install the app, open its built-in Setup flow, grant the required site permissions and advertising consent, then run the provided test enquiry.
Open guideUse the Dashboard
Review Customer Actions, Results, attribution details, Wix Contacts and CRM Notes without changing recorded attribution.
Open guideUnderstand Traffic Sources
Learn how campaign tags, referrers, Direct and unavailable evidence affect a Customer Action.
Open guideSet up Smart Chat
Learn the qualifying contact-form requirement and the exact Wix settings for S-Chat attribution.
Open guideConfigure campaigns
Choose the advertising platform and actual campaign type before copying parameters.
Open guideTrack other channels
Use consistent UTM links for email, Google Business Profile, organic social, referrals, messaging and QR codes.
Open guideBuild a UTM link
Create a complete URL or a platform-compatible parameter string without an email gate.
Open guideUnderstand results
Learn what a successful Setup test proves—and what it does not.
Open guideFix a problem
Diagnose missing actions, Direct traffic, redirects, consent and unsupported integrations.
Open guideContact Support
Send a privacy-safe diagnostic request to the verified product support mailbox.
Open guideNEXT ACTION
Continue with the next relevant Help task.
Use the Help navigation to keep campaign setup, testing and troubleshooting connected.
Help Center